Refund policy

Return & Refund Policy for Handmade Products

Returns & Exchanges

Due to the handmade nature of our products and our constantly changing inventory, all sales are final. We do not accept returns or exchanges.

Please review all product details and order information carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If an item arrives damaged or defective, or if you receive an incorrect item, please contact us within 48 hours of delivery so we can evaluate the issue and make it right.

When contacting us, please include your order number and photos clearly showing the issue.

Contact Us

For assistance with your order, please contact:

colombiaandcompanyassistance@gmail.com

Colombia & Company LLC